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0800 6127649



+44 (0)1803 293729



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Our Privacy Policy



Privacy Policy: The Richwood, Torquay, Devon .


1. Consent for Collection, Use and Disclosure The Richwood has established this Privacy Policy to explain how it protects and manages personal information.

(Last updated December 2011).

You do not have to give us any personal information to use the information on this site.

However, your use of the the Richwood site constitutes your consent to the terms of this Privacy Policy. If you have given us your details they may be updated, amended or removed at any time by sending an email via our 'Make an enquiry' form specifying the alterations required.

The Richwood may occasionally update this Privacy Policy. When it does, the Richwood will also revise the "last updated" date at the top of this Privacy Policy. Those changes will then apply to any future use by you of our website.


2. Purposes for Collecting Personal Information (Identified Purposes)

We do not give personal information to third parties.

We use personal information for the following purposes only:


a)     to communicate with customers and site visitors and to inform you of products and services available from the Richwood.

b)     to fulfill your requests for services or information

c)      to further understand customer needs regarding the Richwood's services

d)      to enable us to review the effectiveness of our website and other marketing initiatives

e)      for administration purposes

f)       to allow you to receive newsletters and inform you of events

g)      to process any request for employment

h)      to comply with any applicable law, regulation, legal process or government request

i)       to protect the services, or rights of the Richwood, including but not limited to the security or integrity of the Richwood site


j)       to identify and resolve technical problems concerning the Richwood's site, products and services


The Richwood may use personal information in an aggregate form (i.e., not individually attributable to you) for its business analysis, operational, marketing and other promotional purposes. If we hire other companies to provide some products or services on our behalf, then we will only provide those companies the personal information they need for the Identified Purposes, and we will limit their rights to use and further disclose your personal information as appropriate in the course of their work for us.


3. Limiting the Collection of Personal Information

The Richwood limits its collection of personal information to only that information which is necessary for the Identified Purposes. Any information pertaining to credit/debit cards are destroyed within one day of check-out.


4. Disclosure, Processing and Retention

The Richwood does not sell, rent or disclose your personal information to anyone else, except:

a)     to someone you have designated to act as your agent, for one or more of the Identified Purposes (listed in Section 2,      


b)     to the Richwood's employees, independent contractors, consultants, business associates, suppliers and agents, acting

       on the Richwood's behalf for any of the Identified Purposes;

c)     when required to do so by law.


5. Security

We keep your information stored on information systems protected by passwords in premises secured by 24/7 monitored cctv.


6. Linked sites

If you follow links to other websites from this website we do not control those sites and are not responsible for the use of your data by those site owners.


This privacy policy applies to the website operated by the Richwood and to the processing of personal information by the Richwood as contemplated in this privacy policy. Any reference to "you" or "your" means you, the user.

The Richwood respects your privacy and is committed to protecting the personal information you share with us. This statement describes how we collect and use your personal information that we may collect about you through the Site and from our communications with you. This page explains how we treat information submitted to this website in relation to the Data Protection and Freedom of Information Acts. Please call us if you have any queries relating to our Privacy Policy.

Copyright 2014. All rights reserved. The Richwood, 20 Newton Road,

Torquay, Devon, TQ2 5BZ, England


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